symatv.club is a website made by MyIpTV Team to assist you in renewing your TV BOX Subscription. Our aim is to provide a high quality multilingual 24 hour service. While we are currently only able to answer in English, French and German other languages are being provided soon.
Instructions to Renew your Subscription:
If your TV BOX receiver’s subscription has expired and you got a message on your TV screen, this website gives you the option to instantly buy 1 year update using your credit card (VISA and Mastercard)
How to buy a subscription:
- In order to buy an update for your subscription, you need to register first.
- Fill the “Sign up & Update” form in the website and then press ‘Register & Pay’ button. Please make sure your information is correct otherwise we might not be able to successfully process your transaction or communicate in case of troubleshooting.
- Make sure that you have the correct MAC ADRESS of your TV BOX receiver; otherwise the system will NOT accept your registration. TV BOX MAC ADRESS can be found on the bottom of your receiver or in the settings menu.
- After a successful registration, your MAC ADRESS will be assigned in your account and you will be asked to fill your credit card details (payments are processed by our bank institution and for security we DO NOT keep your card details). Please make sure that you fill in all the necessary fields correctly and then submit. Multiple wrong entries might block you from the system. If this occurs please send an email to firstname.lastname@example.org explaining the situation.
- After the payment is confirmed, your subscription will be instantly renewed for 1 year and your TV BOX will unblock within 1 hour. We advise you restart your TV BOX after one hour, however in cases where were your TV BOX is outdated or old software needs updating it can take up to 24 hours.
If 24 hours pass and after multiple restarts the TV BOX remains locked please send an email to email@example.com with the following details:
- Email used
- MAC ADRESS
- Payment Order
- Exact Model of your device/TV BOX
We commit to solve any such issues within 48 hours.
To check the status of your subscription, you can login anytime in to your account and you will be able to view the expiry date of your TV BOX subscription in your dashboard. You will also have the option to renew it anytime in future.
Our system is limited to 1 TV BOX MAC ADRESS per account. If you have more than 1 TV BOX to update, you will need multiple registrations with multiple and different emails.